E-Commerce Fulfillment + Customer Care Specialist

If you’re passionate about customer service, love working behind-the-scenes + are a plant lover, come join our amazing team! 

WE ARE

On a mission to inspire and promote well-being by empowering people to create thoughtful spaces that nurture and comfort them. We are storytellers, and we believe our homes are our sanctuaries, waiting to be filled with those stories. We are moved by the moments our customers find a perfect gift for someone special, or fall in love with the pillow that brightens up their whole space. And we are wildly passionate about supporting independent makers, designers and artists, especially women and people of color, and amplifying their work on our shelves. 

YOU ARE

Someone who loves to work with their hands, stay active and make people happy. You’ll make sure the goods and gifts ordered through our website are delivered with care and beautiful packaging. You’ll work inside our beautiful HQ The Sun Room to package up online orders, handle online customer care, unpack and process inventory, and manage plant care. You excel at the details and have excellent customer service etiquette through verbal and written communication. As a team player, you’ll help grow and improve our daily operations. This position will report directly to the E-Commerce + Merchandise Planner Director. 

WE OFFER: 

 

WE ASK FOR:

 

Key responsibilities include:

Order Fulfillment

Customer care

Inventory management

As a company, we believe all are welcome. We believe in generosity of spirit and empathy. And we believe in social responsibility. We are committed to using our position and platform to support our community in meaningful ways and to advocate for social and racial justice.


To apply: Please send an email with your résumé, pay expectations and why you think you’d be perfect for our team to orders@littleleafshop.com.