We are now offering store pickup! Here's how it works:
Place your order online, and pick it up at our shop at 1401 S St. NW in 2-3 days (or less) when your order is ready.
After placing your order, please wait until you receive an email stating that your purchase is ready for pickup before coming to the shop. Swing by during pickup hours to get your plant babies!
When you arrive, give us a call at 202-506-2131 and a member of our team will bring your order out and set it on the table in front of our shop for a contactless pickup.
1401 S St. NW | Washington, DC 20009
Tuesday - Saturday | 1pm - 6pm
How does pickup work?
We’re doing everything we can to minimize contact and keep our team and customers safe. When you arrive at the shop, please follow the posted instructions and give us a ring at the shop to confirm you are there for pickup. Kindly wear a mask, stand on the Xs, and keep 6’ between yourself and others. Our team member will place your order on the pickup table at the front of the shop. Once the order is there and our team member has stepped away you can pick it up. We’ll have plenty of hand sanitizer available to keep things germ free!
I placed an order online. When will it be ready for pickup?
We’re working hard to get your orders ready as quickly as possible! In most cases this will take 2-3 business days. You’ll receive an email as soon as your order is ready for pickup.
Why does it take this long?
Most of our products now live over at our warehouse in Northeast DC. Our team is working there safely behind the scenes to pack and prepare all orders. As soon as they are ready, we are bringing your orders across town to our 14th Street shop. We appreciate your patience!
Can I swing by the shop + buy things in person?
Not yet. We are working hard to get our shops ready to invite shoppers back, while keeping our team and community safe. Please follow us on Instagram and subscribe to our newsletter for more updates about our re-opening plan.
If I want to add something to my order when I get to the shop, can I do that?
Right now our shelves are a bit bare. If there is a specific product you’re looking for and we have it at the shop, we’d be happy to ring you up over the phone and add this item to your order. Please note that most items are not in stock at the shop right now. For that reason, we recommend you order all items online in advance.
What are you doing to keep your team safe?
We are fortunate to have a spacious warehouse to work from and keep your shipments flowing. We are following all CDC and local DC government guidelines, including working in small teams in staggered shifts to minimize our staff's risk, increased sanitization, and wearing masks.
When will you reopen?
We're not sure yet. We are closely monitoring things and following local regulations. While being closed is creating a huge financial burden on us, we will not rush into any situation that unnecessarily exposes our team or our community.